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Parts Advisor Job In Hull

We are looking for an experienced Parts Advisor to join our team at our Head Office. Ideally, you will have at least 3 years of commercial parts experience within a franchised dealership.

Salary: DOE

Shift pattern:

09:00-18:00 Mon-Fri (1 hour unpaid lunch)

Saturdays 08:00 - 12:00 (1 in 3) - overtime

You must provide the highest standard of quality and service and build and maintain strong and lasting relationships with new and existing customers. You will be expected to maintain your own product knowledge and awareness of promotions etc.

Benefits you will receive:

  • 22 days annual leave plus bank holidays
  • On-site parking
  • Company health cash plan (after qualifying period) – support with everyday health care costs eg optician, dentist etc
  • Pension Scheme
  • Cycle to work Scheme
  • Employee Assistance Programme (EAP) – access 24/7 to support with health and well-being
  • On-going training and career development

Main Duties:

  • Handle Incoming / Outgoing Telephone / Email Customer Enquiries
  • Contact potential or existing customers to inform them about a product or service promotion.
  • Completing reports when required.
  • To monitor and report all delayed / back ordered parts.
  • All franchise reporting platforms are up to date in accordance with the groups policy

It is key that you have the following:

  • Excellent customer service skills when dealing with internal and external customers.
  • Ability to provide sound advice and guidance on products and parts.
  • Attention to detail and ability to complete paperwork accurately and promptly
  • Team player

About us

Thompsons are the largest privately owned Renault Truck dealership in the UK with 7 depots spanning the East of England supplying the full range of new Renault and Isuzu trucks, pre-owned trucks, trailers, and vans. We have a reputation for providing top-quality service and we’re trusted to build quality fleets and keep them moving. Building long-standing customer relationships will always be a priority across our 7 depots in Hull, Grimsby, Boston, Sheffield, Rainton, Teesside, and Tyneside. We are an ambitious and successful company determined by the skills, reliability, and loyalty of our people. We are always on the lookout for more talented individuals and go the extra mile for our employees.

 

Sound like the job for you?
To apply, send your CV to recruitment@thompsoncommercials.co.uk or click the button below to apply via Indeed.