Parts Advisor Job in Newcastle Upon Tyne


We are looking for an experienced Parts Advisor to join our team at our Tyneside Depot. Ideally, you will have at least 3 years of commercial parts experience within a franchised dealership.


Salary: £24,000 - £26,000

Shift pattern: 09:00-17:30 (Mon-Fri), alternate Saturdays 07:30 – 12:00 (overtime rates paid)


You must provide the highest standard of quality and service and build and maintain strong and lasting relationships with new and existing customers. You will be responsible for maintaining stock levels, ordering specialist parts, undertaking inventory checks to ensure all parts are delivered and are correct.

You will be expected to maintain your own product knowledge and awareness of promotions etc.


Benefits you will receive:

  • 22 days annual leave plus bank holidays
  • On-site parking
  • Company health cash plan (after qualifying period) – support with everyday health care costs eg optician, dentist etc
  • Pension Scheme
  • Cycle to work Scheme
  • Employee Assistance Programme (EAP) – access 24/7 to support with health and well-being
  • On-going training and career development


Main Duties:

  • Handle the day-to-day running of the stores.
  • Receipting in and booking out of parts
  • Serve both the front and back counter.
  • Booking parts to job cards and checking over job cards
  • Carrying out perpetual stock checks
  • Completing reports when required
  • Handle warranty and surcharge parts


It is key that you have the following:

  • Excellent customer service skills when dealing with internal and external customers
  • Ability to provide sound advice and guidance on products and parts
  • Attention to detail and ability to complete paperwork accurately and promptly
  • Knowledge of stock control
  • Team player
  • Forklift truck licence (desirable)


About us

Thompsons are the largest privately owned Renault Truck dealership in the UK with 7 depots spanning the East of England supplying the full range of new Renault and Isuzu trucks, pre-owned trucks, trailers, and vans. We have a reputation for providing top-quality service and we’re trusted to build quality fleets and keep them moving. Building long-standing customer relationships will always be a priority across our 7 depots in Hull, Grimsby, Boston, Sheffield, Rainton, Teesside, and Tyneside.

We are an ambitious and successful company determined by the skills, reliability, and loyalty of our people. We are always on the lookout for more talented individuals and go the extra mile for our employees.


Sound like the job for you?

To apply, send your CV to recruitment@thompsoncommercials.co.uk or click the button below to apply via Indeed.